Refund policy

Due to the personalized and custom-made nature of our items, we regret to inform you that we are unable to accept returns. Each product is uniquely crafted to your specifications, making it challenging for us to accommodate returns. We strive to ensure that every item meets your expectations, and we encourage you to review your order carefully before finalizing it. If you have any concerns or issues with your custom-made product, please contact our customer service team, and we will work diligently to address and resolve any issues to the best of our ability. ♥️

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.